Terms of Use

Legal entity

Miltinson Technologies LLC, a Washington limited liability company

Business address

c/o North City Law, PC, 17503 10th Ave NE, Shoreline, WA 98155-3701

Phone

(425) 470-3556

Website

www.miltinson.com

Email

• General: hello@miltinson-technologies.com
• Support: support@miltinson-technologies.com
• Billing: billing@miltinson-technologies.com
• Legal and other: contact@miltinson-technologies.com

By accessing or using a Miltinson Technologies product, you agree to these Terms of Use and any product-specific terms that supplement them.

In these terms, “product” includes miltinson.com.

You must be at least 13 years old to create an account, unless a product's specific terms state a different age requirement (e.g. products directed to children operate under parental-consent mechanics described in that product's own terms).

You must be at least 18 years old, or the age of majority where you live, to make a purchase or start a subscription.

If you are between 13 and 17 years old, you may use a product only with the permission of a parent or legal guardian, who agrees to these terms on your behalf.

You agree not to:

• Use the product for any unlawful purpose
• Attempt to gain unauthorized access to any system or data
• Interfere with or disrupt the product's operation
• Reverse-engineer, scrape, or misuse the product outside intended functionality

• Prices are shown before you buy and again at checkout. You pay the price shown when you complete your purchase.
• Payments are processed by Stripe. By paying, you also agree to Stripe's terms for that payment.
• Where a product sells digital downloads, they are delivered after payment is confirmed.
• For a session or retainer bought on miltinson.com, we email you after payment is confirmed to schedule the work.

• Retainers are subscriptions. Before you buy, the Store shows the price and how often you are billed.
• A subscription renews automatically each billing period, at the price shown when you subscribed, until you cancel. Your payment method is charged at the start of each period.
• You can cancel anytime online in the billing portal. To open it, enter your email on the Store page and we email you a link. You can also cancel by emailing billing@miltinson-technologies.com. Cancelling stops future renewals.
• Included retainer hours are for the current month. Unused hours do not roll over, and extra hours are billed at the hourly rate.
• After you subscribe, we email you a confirmation that repeats the renewal terms and how to cancel.

• One-time sessions and digital products. If you ask within 30 days of purchase, we refund a one-time session or digital product in full.
• Subscriptions. Refunds of subscription charges are at our discretion. Cancelling stops future charges.
• To request a refund, email billing@miltinson-technologies.com with your order reference or the email address you used at checkout. Refunds go back to the original payment method.
• Nothing in this section limits refund rights you have under law.

The product, including its design, code, and content (excluding user-submitted content), is owned by Miltinson Technologies LLC or its licensors and is protected by intellectual property laws.

Where a product allows you to submit content, you retain ownership, but grant Miltinson a license to host, display, and process that content as necessary to operate the product.

The license is worldwide, non-exclusive, and royalty-free. It ends when you delete the content or your account, except for copies we must keep by law or that remain in backups for a limited time.

You are responsible for content you submit. Do not submit content that you do not have the right to share, that infringes someone else's rights, or that is unlawful, harassing, or deceptive. We may remove content that breaks these terms.

If you believe content on a Miltinson product infringes your copyright, send a notice to our designated agent at contact@miltinson-technologies.com, or by mail to Miltinson Technologies LLC, Attn: Copyright Agent, c/o North City Law, PC, 17503 10th Ave NE, Shoreline, WA 98155-3701. The notice must include:

• Your physical or electronic signature
• The copyrighted work you say is infringed
• The material you say infringes it, and where it is on the product
• Your name, address, phone number, and email address
• A statement that you believe in good faith the use is not authorized by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the notice is accurate and that you are the copyright owner or authorized to act for them

If we remove your content because of a notice and you believe that was a mistake, you can send a counter-notice to the same address. It must include your signature, the removed material and where it was, a statement under penalty of perjury that you believe it was removed by mistake or misidentification, your name, address, and phone number, and your consent to the jurisdiction of the federal court for your address (or King County, Washington, if you are outside the United States).

We terminate the accounts of repeat infringers where appropriate.

A product may link to or rely on services run by third parties, such as payment processors, sign-in providers, and other websites. We do not control those services and are not responsible for their content, availability, or practices. Your use of a third-party service is governed by that third party's own terms and policies.

The product is provided “as is” without warranties of any kind, to the extent permitted by law.

To the fullest extent permitted by law, Miltinson Technologies LLC disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the product will be uninterrupted, error-free, or secure, or that any content is accurate or complete.

To the extent permitted by law, Miltinson Technologies LLC is not liable for indirect, incidental, or consequential damages arising from use of the product.

To the fullest extent permitted by law, Miltinson Technologies LLC is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to the product or these terms, even if advised of the possibility of such damages. Our total liability for all claims arising out of or relating to the product or these terms is limited to the greater of (a) the amounts you paid us in the 12 months before the event giving rise to the claim, or (b) US$100.

Some jurisdictions do not allow some of these exclusions or limits, so they may not all apply to you.

You agree to indemnify and hold harmless Miltinson Technologies LLC and its members, employees, and agents from any claims, damages, losses, and expenses, including reasonable attorneys' fees, arising out of your violation of these terms, your misuse of the product, or content you submit.

We may suspend or terminate access to a product for violations of these terms.

These terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these terms or the product will be brought exclusively in the state or federal courts located in King County, Washington, and you consent to the personal jurisdiction of those courts.

Severability. If any provision of these terms is found unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions stay in full effect.

Entire agreement. These terms, together with our Privacy Policy and any product-specific terms, are the entire agreement between you and Miltinson Technologies LLC about the product.

No waiver. Our failure to enforce any right or provision of these terms is not a waiver of that right or provision.

We may update these terms from time to time; continued use after changes constitutes acceptance. Changes do not apply retroactively to purchases you have already made.

Questions about these terms: contact@miltinson-technologies.com.